01 juin 2012
Microsoft recrute des ingénieurs
Premier Field Engineer (French) Job
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Date: May 25, 2012
Location: Abidjan, CÔTE D'IVOIRE
Job Category: Services & Consulting
Location: Abidjan, CÔTE D'IVOIRE
Job ID: 792409-79720
Division: Services & Support
Premier Field Engineer Middle East and Africa
Job Location: Morocco, Algeria, Tunisia, Lebanon, Senegal, Ivory Coast
Ready for an adventure in Middle East & Africa ?
Microsoft Services Division for Middle East and Africa is looking for experienced technical talent who are interested in career opportunities in the following countries:
Tunisia (Tunis), Morocco (Rabat or Casablanca), Algeria (Algers), Lebanon (Beirut), Senegal (Dakar), Ivory Coast (Abidjan).
You should be fluent in French and English languages.
Microsoft Services helps customers realize their full potential through accelerated adoption and productive use of Microsoft technologies. We are a global team of exceptional people who deliver world-class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer-and-partner experience, serving as the customer advocates within Microsoft and driving customer-centric product improvement.
Our Premier Field Engineering (PFE) division
provides various services to our Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of our customers’ environments. We work with experienced technical staff to ensure they have the skills to troubleshoot and maintain their solution in line with Microsoft best practices. When things do go wrong we provide rapid on site expertise to resolve critical situations
We deliver onsite and dedicated services for Microsoft’s Premier customers around the world.
We need individuals that:
•Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting.
•Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.
•Demonstrate strong communication skills; Engineers must also possess strong technical writing, presentation and training skills.
•Enjoy team work, and actively contribute to their peer group as well as our customer account teams.
•Communicate at various levels from CIO to the technical staff on the ground.
•Experience in the enterprise customer arena and face-to-face customer engagement skills
•Excellent written, oral and presentation skills
•Troubleshooting knowledge & skills
•MCSE qualification and Bachelor Degree qualification or equivalent experience
•Good understanding of ITIL/Service Management
•Fluency in French and English languages are a must. Non-French speakers will not be considered
We are currently looking for candidates specialized with one of the below specific technologies:
1.PFE SCOM (Microsoft System Center Operations Manager), SCCM (Microsoft System Center Configuration Manager)
•Experience Enterprise customers on Microsoft manageability technologies (MOM,SMS, SCOM, SCCM)
•Experience in dealing with “hotsites”
2.PFE PLATFORMS - ACTIVE DIRECTORY (AD)
Active Directory Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise Windows Active Directory Enterprise Solutions.
The Active Directory role requires depth knowledge in a number of the following technologies / areas:
•Active Directory Services
•Active Directory replication and performance Skills
•Strong Active Directory troubleshooting skills and experience
•Experience in Active Directory Disaster Recovery
•Group Policies implementation and design and troubleshooting
•Security and Administration of the Active Directory environment.
•Fundamental networking knowledge - IP, DHCP, DNS, WINS, routing etc.
SQL Premier Field Engineers should be experienced in implementing, operating, tuning and troubleshooting enterprise SQL server databases.
The Core role requires depth knowledge in a number of the following technologies / areas:
•Performance Tuning and optimisation
•High Availability features and supporting architectures
•Scalability features and supporting architectures
•Strong troubleshooting skills and experience
Primary responsibilities and knowledge requirements include a thorough understanding of MOSS products architecture. The skill set would also include the ability to work with a variety of technologies (in addition to IIS), ASP, ASP.NET, XML, HTML, DHTML, Data Access methodologies (ODBC, OLEDB etc.,), TCP/IP etc.,. Internet.
Premier Field Engineers are also required to identify and provide in-depth analysis of logs generated by Debug Diag, ADPLUS, LeakDiag or any other tool that is used to troubleshoot Crashes, Hangs or Memory Leaks involving one of the Inetinfo, DLLHOST, ASPNET_WP or w3wp processes. The role involves performing architectural reviews, troubleshooting stability issues and delivering workshops in addition to offering guidance to developers with respect to web applications.
5.PFE EXCHANGE SERVER
Exchange Premier Field Engineers should be experienced in implementing, administering, tuning and troubleshooting enterprise scale Exchange Server platforms.
Engineers in this team specialize in Exchange Server but also have a breadth of knowledge covering Active Directory, IIS and Office Communications Server, knowledge of other third-party messaging systems (Lotus Notes, Novell Groupwise etc) is often beneficial.
Please refer to which PFE role you are applying that is relevant to your technical skills.
Job Segments: Bilingual, Consulting, Creative, Database, DBA, Developer, Engineer, Engineering, Field Engineer, Sharepoint, SQL, Technical Writer, Technology, Web Design, XML
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